contact us

this is the help section where you should find all you need regarding support and information

Below is all the information you need to contact us either by phone, postal mail or email

If you have any problems, questions or feedback regarding any aspect of our site, then please take a look below at our current channels of communication. So that you're aware, our Customer Service team is on hand to help with any account-related issue 24 hours a day, 7 days a week.

Email

Please use the following email addresses to contact us:

members@getminted.com - For help operating your existing account
tech@getminted.com - For help with any technical questions
games@getminted.com - For questions relating to any of our games
promotions@getminted.com* - For all promotion-related queries.
vipmanager@getminted.com* - If you are, or wish to be come a VIP, this is the best channel through which to email.
casinomanager@getminted.com - If you have any questions or comments regarding the overall service, web-site content or performance as a whole, please drop an email to our Casino Manager. The reply time may be longer than our Customer Service but each email will be replied to individually.
info@getminted.com - For all other enquiries

* We respond to all customer service emails (members@, tech@, info@ and games@getminted.com) individually and usually reply within 2 hours. The promotional and VIP team are on hand between 09:00 - 18:00 every working day so if you need any urgent help outside of these hours, please contact customer Service who will be happy to assist.